Do my clients need an account to approve? +
No. They get a cryptographically signed, single-use link by email — or a copyable link you send however you already talk to them. They see the work, tap once, done. No password, no app, no onboarding call with their IT team. This is the design constraint everything else serves.
What makes the record "tamper-evident"? +
Each entry carries a fingerprint of the entry before it, chaining the whole history together. Edit any past line and the chain breaks visibly — which is exactly what makes the unbroken chain persuasive in a dispute. Exports show who decided what, when, and from where — and your client gets their own copy of the entry reference by email the moment they decide, so the proof does not live only with us.
What happens when a client goes silent? +
Your rule, per request: remind after a set interval, escalate to a second contact, or expire at the deadline. Every reminder and expiry is itself recorded — "asked the 12th, reminded the 13th, no response by the 15th" becomes dated fact.
What if ApprovalLayer disappears? +
Every record exports as PDF and CSV at any time, on every plan, including during the trial. Both carry the full hash chain, so an exported record verifies without us. Your clients also hold their own emailed copies of each decision reference. Evidence shouldn't be hostage to a subscription — including ours.
Couldn't you — or I — just edit the database? +
Not quietly. Each entry is chained to the one before it, so altering any past line breaks every hash that follows. And because your client received the entry reference by email the moment they decided, a rewritten history would have to match a copy sitting in someone else's inbox. That's the part that makes this hold up under pressure.
Is an approval here legally binding? +
ApprovalLayer creates a timestamped, attributed, tamper-evident record of decisions — which is what most client disputes actually turn on. For contracts that require formal e-signatures, keep using your signature tool; ApprovalLayer covers the hundred everyday approvals that never get one.
How do multi-approver sign-offs work? +
Name several approvers on one request — any-of, all-of, or in sequence. Each taps their own link; the record shows the order. Approvers are free, always, in any number.
Can I get my data out? +
Always. Any client's full history exports as PDF or CSV — and stays exportable after cancellation. Your account becomes read-only, never locked. Evidence shouldn't be hostage to a subscription.
How is this different from a proofing tool? +
Proofing tools (annotations, versions, review workflows) are built for the making of the work and assume clients adopt the tool. ApprovalLayer is built for the deciding — the one-tap yes and the record it leaves. Many agencies use both; some find the tap plus the record is all their clients ever needed.
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